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FAQ :
1,Are you a factory or a trading Company?
A:We are a factory with 20 years experience in pool ,spa ,sauna line.
2,How big is your factory ?
A: Our factory cover the area of 23000 square meter located in Qingyuan ,and 800 m2 office located in Guangzhou.
3,Do you attend the Fair?
A: Yes,we do. Each year we will attend the Caton Fair twice and some other exhibition in China.
4,What certification do you have ?
A: We have CE and SAA.
5,What is the main product you do ?
A: It is Swimming pool equipment, Spa hot tub, Spa equipment, Sauna equipment.
6,Can you do OEM,ODM?
A: Yes,OEM and ODM is accepted.
7,Do you have your own brand ?
A: Yes, we have our own brand PIKES.
7,How long is delivery time and warranty ?
A: Our delivery time is about 10-15 working days ,and Our warranty is for ONE YEAR.
8,What is shipping way ?
A: By sea,by courier or by air ,it's up to you.
9,What is your package ?
A: Normally we use paper carton and wood board fixed.
10:Could you tell me how to install or offer the guide of instllation when we buy ?
A: It is no problem ,We will try to give us best service till you enjoy our products.
Any inquiry and questions ,don't hesitate to contact me .Look forward to meeting in our company & establish a business relationship !!
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